L&L Jewelry

Privacy Policy

Effective Date: November 8, 2026

1. Introduction

L&L Jewelry, LLC (“L&L Jewelry,” “we,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our business, or using our jewelry buying and selling services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding communications from our business.

2. Information We Collect

Depending on how you interact with our business, we may collect:

Name and contact information
Mobile telephone number
Email address
Jewelry buying or selling inquiry details
Appointment and transaction information
Photos or other information voluntarily submitted for jewelry evaluations
Customer communications and support requests
SMS consent selections
Basic technical information, such as your IP address and browser type, that our website host processes to deliver and secure the website

We collect information that you voluntarily submit or that is necessary to operate and secure our website and services. Our website does not use analytics, advertising pixels, or tracking cookies, and it does not store information in your browser.

3. How We Use Your Information

We use customer information to:

Respond to jewelry inquiries
Provide jewelry buying and selling information
Discuss pricing and jewelry evaluations
Schedule appointments
Provide transaction and customer service updates
Respond to customer questions
Send SMS communications when the appropriate consent has been obtained
Send promotional jewelry offers only to customers who have separately opted in to marketing
Maintain business records and support website security

4. SMS Communications and Consent

L&L Jewelry offers optional SMS communications to customers who explicitly consent to receive them. Customers opt in on our website inquiry forms, using two separate checkboxes that are unchecked until the customer checks them.

Customers may separately opt in to:

Customer Service and Transactional Messages: Jewelry inquiries, quotes, appointments, transaction updates, and customer support.
Marketing Messages: Promotional jewelry offers, new arrivals, special promotions, and store announcements.

Consent to receive marketing messages is separate from consent to receive transactional messages.

Providing a mobile phone number alone does not constitute consent to receive text messages, including promotional messages. SMS consent is not a condition of purchasing jewelry, selling jewelry, or receiving our services.

Message frequency varies based on customer interactions and preferences. Message and data rates may apply.

Customers may reply STOP to unsubscribe from the applicable messaging program or HELP for assistance.

5. SMS Data Privacy and Non-Sharing

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Mobile phone numbers, SMS opt-in information, and messaging consent records will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

We may use authorized service providers to process information solely to operate our communications, website, customer service, and business systems. These providers process information on our behalf and are not authorized to use SMS consent information for their own marketing purposes.

6. Service Providers and Information Security

We use third-party technology providers to operate our business, including:

Cloudflare, for website hosting and security, and for the server that processes website form submissions
Google, for the fonts our website loads from Google’s servers (your browser connects to Google to load them) and for our business email
An SMS messaging provider, to deliver text messages once our messaging program begins

Such providers may process information as necessary to perform services for L&L Jewelry, subject to applicable contractual and security protections.

We take reasonable measures to protect customer information against unauthorized access, disclosure, alteration, and misuse. However, no internet transmission or electronic storage system can be guaranteed completely secure.

7. Information Retention

We retain customer information only as long as reasonably necessary to provide services, maintain appropriate business and consent records, comply with legal obligations, and resolve disputes.

8. Your Choices

You may contact L&L Jewelry at support@landljewelryseattle.com to request information about your personal data or to request corrections or deletion, subject to applicable legal and business recordkeeping requirements.

You may opt out of SMS messages by replying STOP to messages received from the applicable program.

For messaging assistance, reply HELP or contact us using the contact information below.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, business practices, or legal requirements. Updates will be published on this page with a revised effective date.

10. Contact Us

L&L Jewelry, LLC
Website: landljewelryseattle.com
Email: support@landljewelryseattle.com
Store: 9618 16th Ave SW, Seattle, WA 98106