L&L Jewelry

Terms & Conditions

Effective Date: November 8, 2026

1. General Terms

These Terms & Conditions govern the use of the website of L&L Jewelry, LLC (“L&L Jewelry,” “we,” or “us”) and the SMS communications program described below.

By using our website, you agree to the applicable website terms. Enrollment in our SMS program is optional and requires separate consent.

Inquiries. Sending an inquiry through our website is a request for the shop to review. It is not a binding appraisal, an offer, an authorized repair, a confirmed appointment, or a purchase. Any preliminary estimate is based on what you share and can change after the shop inspects, weighs, and tests the item.

What you send us. Please give accurate contact details and only the information your request needs. Do not send Social Security numbers, payment card details, or identity documents. Send only photos you have the right to share. The shop may decline a request.

Prices, availability, and images. Photographs and illustrations show jewelry styles and services, not confirmed inventory. Availability, pricing, feasibility, timing, and transaction terms are confirmed by the shop, and any transaction is agreed in person.

2. SMS Messaging Program

L&L Jewelry provides SMS communications to customers who have opted in to receive text messages. Customers opt in on our website inquiry forms, using two separate checkboxes that are unchecked until the customer checks them.

Depending on the consent provided, messages may include:

Responses to jewelry inquiries
Jewelry buying and selling consultations
Price quotes and evaluation follow-ups
Appointment confirmations and reminders
Transaction updates
Customer service communications
Promotional jewelry offers and announcements

Customers may choose to receive customer service and transactional messages, marketing messages, or both.

Marketing consent is not required to receive other services.

3. Message Frequency

Message frequency varies based on customer inquiries, appointments, transactions, and communication preferences.

Promotional messages may be sent periodically to customers who have separately opted in to marketing.

4. Messaging Charges

Message and data rates may apply.

Charges are determined by your mobile carrier and wireless service plan. L&L Jewelry does not control carrier-imposed messaging or data charges.

5. Opt-Out Instructions

Reply STOP to unsubscribe from SMS messages.

You may opt out of the applicable messaging program at any time by replying STOP to a message.

After your opt-out request is processed, you will no longer receive messages from that program unless you subsequently provide new consent. You may receive a final confirmation of your opt-out.

6. Help and Customer Support

Reply HELP for assistance.

You may also contact L&L Jewelry directly:

L&L Jewelry, LLC
Website: landljewelryseattle.com
Email: support@landljewelryseattle.com
Store: 9618 16th Ave SW, Seattle, WA 98106

7. Consent Is Optional

Consent to receive SMS communications is not a condition of purchasing goods, selling jewelry, or obtaining services from L&L Jewelry.

Customers may submit inquiries without agreeing to receive any text messages, including marketing text messages.

8. Carrier Disclaimer

Carriers are not liable for any delayed or undelivered messages.

Message delivery may be affected by carrier availability, network conditions, device settings, and other factors outside our control.

9. Privacy

Information collected through our SMS messaging program is handled according to our Privacy Policy.

10. Changes to These Terms

L&L Jewelry may update these Terms & Conditions to reflect changes in its services, messaging program, or applicable requirements. Changes will be posted on this page with an updated effective date.